Start-Up Costs and Fees |
||
| Sertinos Coffee Shops | Ellianos Coffee Company | |
| Investment | 208950 - 288625 | 340000 - 575000 |
| Franchise Fee | ||
| Royalty Fee | 6% | 5% |
| Advertising Fee | 1% | |
| Year Founded | 0 | 2002 |
| Year Franchised | 0 | 2003 |
| Term Of Agreement | ||
| Term Of Agreement | ||
| Renewal Fee | ||
Business Experience Requirements |
||
| Sertinos Coffee Shops | Ellianos Coffee Company | |
| Experience | ||
Financing Options |
||
| Sertinos Coffee Shops | Ellianos Coffee Company | |
| Franchise Fees | No | |
| Start-up Costs | No | |
| Equipment | No | |
| Inventory | No | |
| Receivables | No | |
| Payroll | No | |
Training & Support |
||
| Sertinos Coffee Shops | Ellianos Coffee Company | |
| Training | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. | |
| Support | You are provided with an Ellianos Operations Manual which has the tools you need to help run your store "at your fingertips. On-going Support and Evaluations- We schedule periodic evaluations at your store to see if there are any areas in which we can help you improve operations. Financial and Operations Advice- You will have access to our Ellianos Corporate business professionals if you have any financial or operations questions. We continuously invest in finding new ways to save our franchisees money through more efficient operations. | |
| Marketing | Logo and Branding Materials- Eliminates the need for the franchise owner to invest in essential but costly logos and corporate identity. Marketing Advice- Don’t know what to promote or how to attract customers? Our Marketing Director will be glad to help you put together your own marketing plan. Brand Identity- As the franchise grows, our brand awareness adds an enormous intangible asset to your store. | |
| Operations | ||
Expansion Plans |
||
| Sertinos Coffee Shops | Ellianos Coffee Company | |
| US Expansion | Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina | |
| Canada Expansion | 0 | |
| International Expansion |
Start-Up Costs and Fees Mobile |
|
| Investment | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Franchise Fee | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Royalty Fee | |
| Sertinos Coffee Shops | 6% |
| Ellianos Coffee Company | 5% |
| Advertising Fee | |
| Sertinos Coffee Shops | 1% |
| Ellianos Coffee Company | |
| Year Founded | |
| Sertinos Coffee Shops | 0 |
| Ellianos Coffee Company | 2002 |
| Year Franchised | |
| Sertinos Coffee Shops | 0 |
| Ellianos Coffee Company | 2003 |
| Term Of Agreement | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | 5 years |
| Renewal Fee | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
Business Experience Requirements |
|
| Experience | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
Financing Options |
|
| Franchise Fees | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Start-up Costs | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Equipment | |
| Sertinos Coffee Shops} | |
| Ellianos Coffee Company | |
| Inventory | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Receivables | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
| Payroll | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
Training & Support |
|
| Training | |
| Sertinos Coffee Shops | Our comprehensive training programs consist of two main parts: an up to five-day classroom-style program and an up to 14-day session of in-store training. For the classroom training, you get to come out to our corporate offices. Here, you will focus on learning management and operational skills. We will give you a review of all the information in the Sertinos Operations Manual. You can later use this manual as a reference guide for your daily store operations, as a problem-solving tool and as an aid for training staff. This training is not only crucial; it is exciting. You'll learn the Ins-and-Outs of: * Hiring and Training * Shop Operations * Personel Management * Customer Service * Advertising * Accounting * Budget Procedures * Security * Beverage Recipes * Marketing * Purchasing * Inventory Control * Equipment Usage * Maintenance * Retail sales of whole bean and home brewing accessories Then it's on to training your staff. Your employees are critical in maintaining high customer satisfaction. Once you have been trained in the Sertinos operating system, it will be easier to influence and guide others with your knowledge and enthusiasm. In-store training prior to your store opening, will not only help your opening day go smoothly, but will also serve as a means of increasing your store's long-term performance. We will spend much of our time teaching you how to make our various menu items-getting you to where it seems you've been doing it for 20 years. |
| Ellianos Coffee Company | |
| Support | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | You are provided with an Ellianos Operations Manual which has the tools you need to help run your store "at your fingertips. On-going Support and Evaluations- We schedule periodic evaluations at your store to see if there are any areas in which we can help you improve operations. Financial and Operations Advice- You will have access to our Ellianos Corporate business professionals if you have any financial or operations questions. We continuously invest in finding new ways to save our franchisees money through more efficient operations. |
| Marketing | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | Logo and Branding Materials- Eliminates the need for the franchise owner to invest in essential but costly logos and corporate identity. Marketing Advice- Don’t know what to promote or how to attract customers? Our Marketing Director will be glad to help you put together your own marketing plan. Brand Identity- As the franchise grows, our brand awareness adds an enormous intangible asset to your store. |
| Operations | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |
Expansion Plans |
|
| US Expansion | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina |
| Canada Expansion | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | 0 |
| International Expansion | |
| Sertinos Coffee Shops | |
| Ellianos Coffee Company | |